PRIVACY POLICY

Effective Date: February 27, 2025

INDemand Consulting LLC ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.growwithindemand.com ("Website") and use our marketing technology platform, MktrHub("Software" or "Platform").

By accessing our Website and Software, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you sign up, purchase, or interact with our services, we may collect:

Name, email address, phone number

Company name and industry

Billing details and payment information (processed securely by third-party providers)

Login credentials (username, password)

Communication preferences

1.2 Automatically Collected Information

We collect certain data automatically when you visit our Website or use MktrHub, including:

IP address, browser type, and device information

Cookies, tracking pixels, and analytics data

Pages viewed, time spent, and navigation behavior

1.3 Third-Party Data

If you integrate MktrHub with third-party services (e.g., Google Analytics, Meta Ads), we may receive data from those platforms as permitted by their privacy policies.

2. How We Use Your Information

We use your information for the following purposes:

Service Delivery: To provide access to MktrHub, process transactions, and manage accounts.

Customer Support: To respond to inquiries, troubleshoot issues, and improve service.

Marketing & Communications: To send newsletters, promotional materials, and updates (you may opt out anytime).

Security & Compliance: To prevent fraud, enforce terms of service, and comply with legal obligations.

Analytics & Improvements: To analyze trends, improve platform performance, and develop new features.

3. Sharing & Disclosure of Information

We do not sell or rent your personal information. However, we may share data in the following situations:

3.1 Service Providers & Partners

We work with third-party vendors (payment processors, hosting providers, analytics tools) that require access to certain information to perform their services.

3.2 Legal Compliance & Protection

We may disclose information when required by law, in response to legal requests, or to protect our legal rights.

3.3 Business Transfers

If INDemand Consulting is involved in a merger, acquisition, or sale of assets, customer data may be transferred as part of the business transaction.

4. GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR).

4.1 Legal Basis for Processing Data

We process your personal data under the following legal bases:

Performance of Contract: When we need to fulfill our agreement with you.

Legitimate Interest: To improve services, prevent fraud, and maintain security.

Consent: When required, we will obtain your consent before processing certain types of data.

4.2 Your GDPR Rights

Under GDPR, you have the right to:

Access Your Data: Request a copy of your personal data.

Correct Inaccuracies: Ask us to correct inaccurate or incomplete data.

Delete Your Data: Request deletion of your personal information.

Restrict Processing: Ask us to limit the way we process your data.

Object to Processing: Withdraw consent or object to specific uses of your data.

Data Portability: Receive your data in a structured format for transfer to another provider.

To exercise these rights, contact us at [email protected].

4.3 Data Retention

We retain personal data as long as necessary for business and legal purposes. When no longer needed, data is securely deleted.

5. CCPA Compliance (For California Users)

If you are a resident of California, USA, you have additional rights under the California Consumer Privacy Act (CCPA).

5.1 Your CCPA Rights

Under CCPA, you have the right to:

Know What Data We Collect: Request disclosure of the categories of data we collect.

Request Access to Data: Ask for a copy of your personal information.

Request Deletion: Request the removal of personal data we hold.

Opt-Out of Data Sales: We do not sell your personal data, but you can opt out of data sharing for advertising purposes.

Non-Discrimination: We will not deny services or charge different prices for exercising your CCPA rights.

To submit a request under CCPA, contact us at [email protected].

Comprehensive Data Security Practices at INDemand Consulting LLC

We implement security measures to protect your data, including:

Encryption: Sensitive data is encrypted in transit and at rest.

Access Controls: Only authorized personnel can access sensitive information.

Regular Monitoring: We use security audits and monitoring tools to prevent unauthorized access.

However, no online service is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage cookie settings in your browser.

Types of cookies we use:

Essential Cookies: Required for website functionality.

Analytics Cookies: Help us track website usage (e.g., Google Analytics).

Marketing Cookies: Used for targeted advertising (Meta, Google Ads).

8. Third-Party Links & Integrations

Our Website and Software may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing personal data.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. If we discover such data, we will delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Effective Date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: [email protected]

Address:

964 N. Quiet Bay Cir

Cicero, IN 46034

This Privacy Policy is legally binding upon acceptance. By using our Website and MktrHub, you acknowledge and agree to these terms.